Support

In order to assist our clients as much as possible, we have put together some tutorials that may be of benefit.

These tutorials will illustrate how you can make use of your KonsoleH Control Panel, setup e-mail accounts on your domain as well as configure your e-mail client (i.e. Microsoft Outlook or Outlook Express).

For any further queries, please contact support@e-space.co.za or call us on 0861 ESPACE

Adding New E-Mail Accounts

Adding new e-mail accounts, such as (sales@yourdomain.com, or accounts@yourdomain.com) is a breeze using our control panel. This facility will come in useful when your staff compliment grows, allowing you to easily add new mail accounts as and when required.

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Accessing your E-Mail online

There may come a time when you need to access your e-mail while not at the comfort of your personal computer. In this case you can use our webmail facility to stay in touch, where ever you are, at any time. If you need to access your webmail, follow this tutorial.

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Setting up Microsoft Outlook

This set of instructions will assist you in setting up your e-mail account in Microsoft Outlook. This tutorial is based on Microsoft Outlook 2007, although other versions of Outlook may contain different dialogues or screens, the settings remain the same.

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Setting up Outlook Express

This simple tutorial will get you up and running in Microsoft Outlook Express within a minute or two. This tutorial is based on Microsoft Outlook Express version 6, although other versions of Outlook Express may contain different dialogues or screens, the settings remain the same.

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Accessing your wesbite using FTP (Advanced Users Only)

FTP allows you to make use of your web space by uploading your website files to your hosting account, which will make your website accessible to visitors. This task should only be performed by users familiar with File Transfer Protocol. Daily backups are performed on our side, in case of error.

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Viewing Traffic Statistics

Monitor your advertising campaigns, website visitors and understand how they are getting through to your website using our comprehensive traffic analysis software, straight from your control panel. This will give you insight into how effective your marketing has been.

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